If you need to get in touch with us, (whether it's about a delay or you're lost - or anything else!) you can either message us on AirBnb, or text 206.708.9699

There are two access codes for your access:

1. The main access code is for the front door. To unlock the door start by activating the touchscreen (Touch the screen with three or more fingers until the digits illuminate). Then, simply enter the personalized code you were sent before your check-in.

Note: If you press the wrong digit while entering a user code, you can press the Lock symbol once to clear the digits entered previously and immediately restart the code entry process.



2. Garage code: 3925 

Note: If you don’t already have your code, we’ll provide you with the access key codes before your arrival. This will allow you to check yourself into the property. Please make sure you have received the code before you travel. If you haven’t received this before setting off, please contact us. There's nothing worse than arriving somewhere new (potentially at night) and not being able to get in!

Your check-in time is 3pm. If you are arriving early, have a look at the “local area guide” section. We've listed lots of things you can do around the area while you’re waiting to check in.

Some renters will set-up a “welcome” appointment with Brian to get to know the details of the house. Please refer to your scheduled appointment time.

There is free Wi-Fi in the property. The details are:

Network:
Password:

In addition to wifi access, you may plug in directly into any of the cat6 ports located throughout the house.

We provide this service for your enjoyment and convenience. However, please note that you are responsible for its safe and appropriate use and compliance with all laws. 

We offer handsoap, shower gel, shampoo at no charge to guests. Please do not throw away the bottles when empty as we use a refill program to reduce waste.

We are located in a residential community. As such, we ask that you respect the neighbors privacy and their right to a peaceful existence. Specifically, between the hours of 10pm and 7am noise should be kept to a minimum. As per county rules, if it is reported by neighbors that guests are not following this rule, guests may be asked to leave after a warning has been issued.

We understand that sometimes accidents happen! Should you break anything please let us know immediately - if it's minor we usually won't charge. If it's a larger issue (e.g. the TV screen!) we would like to agree the cost with you before you leave to avoid any issues later. If renter doesn't contact us to notify of breakages, host may bill guest for damages in the rental platform app. Thank you!

This is a smoke-free home. No smoking of any substance, including vaping, inside the home. Should you need to smoke outside the home, you are responsible for picking up all cigarette butts, or related trash. Renters who do not clean up this trash will be charged for cleanup efforts after check-out at the current going rate for a landscaper to clean the yard of any smoking related debris.

Additionally, renters must ensure any cigarettes butts or related trash are properly put out - this is a woodsy area, please be mindful of the risk of fire.

If we have reason to believe the home has been smoked in during your stay (for example if the home smells of smoke), any cost to remove the smell and/or hire deep cleaning service beyond the usual move-out cleaning will be billed to the renter in the rental platform app.

Due to allergens, this is a pet free home. Pet dander can be very difficult to remove; to ensure each renter after you can live comfortably, please respect our no pet policy. If it is found out that a renter is not abiding by this rule, additional cleaning fees (to ensure proper removal of allergens) will apply, and if any pet-related damages occur in the home, repair costs will be billed in the rental platform app.

Absolutely no fireworks allowed on premises, or within the neighborhood, including the community’s private park. Renters who do not abide by this rule may be removed from property immediately.

Rules for the CLBC private community park:

• Park hours are 5 a.m.-11p.m.

• Climbing the fence is strictly prohibited. If you don’t have a key to the gate, it will be considered trespassing. Renters will be provided a key at check-in.

• No animals allowed in the park.

• Kids under 12 must be accompanied by an adult.

• Kids ages 12-17 limited to one guest unless with a parent.

• Keep the gate closed. Do not prop it open!

• Renters are responsible for guest behavior. If you invite a guest they must follow all of these rules.

• Swim at your own risk. There is NO lifeguard on duty.

• No running or pushing on the dock.

• No glass containers within 25′ of the water line.

• Keep bicycles in the specified area only.

• No boats in the swimming area.

• Minors are restricted after 10p.m. unless accompanied by an adult.

• No overnight camping

The range: the range is a 4 burner induction range. Induction stoves heat VERY fast. Use only the compatible pots and pans provided in the cabinets on this stove. Induction requires certain types of pans. We love induction because it is safer for those who have children- although it will be very warm or hot, burns are less likely than with traditional electric stovetops or gas stoves.

How to use:

User Manual for range:

The fridge/freezer: you shouldn’t need to adjust any settings. If you run into any difficulties (e.g. it's not cooling efficiently) please let us know

You’re welcome to use our TV for your personal use.

You’ll find the remote control on the media table. Use the Fire TV remote if you plan to use streaming services. As a reminder you'll need to log in to your own streaming accounts, but Fire TV makes it easy to do.

For emergency services (ambulance, police, fire) please immediately call 911. Do not delay if you feel an emergency situation has arisen. State your location as the address on the front page of this guidebook.

In case of a fire

• Exit the property as quickly as possible

• Ensure that all persons are accounted for

• Dial 911

• State your location (see front page of this book)

Do not attempt to re-enter the building until a Fire Officer states that it is safe to do so.

There is a basic first aid kit (band aids, ointment, etc) located in the upstairs hall bathroom vanity drawer.

For emergency issues (outside of fire & rescue) such as non working heat, please call 206.708.9699. Do not delay if you feel an emergency situation has arisen.

Fire extinguisher: one is located under kitchen sink.

We do not allow pets, but ESA and service animals are allowed with advance notice and presentation of proper documentation. You are responsible for these animals and the damage they may cause.

Please reach out with any questions on this matter.